NHL Drives Buzz with Tweetups
This is a pretty cool casy study on how the National Hockey League (who haven't always been the best marketers) stimulated buzz and interest around the playoffs last year by holding tweet-ups in NHL cities. They did this in both playoff and non-playoff cities - so it was really targeted toward the hard-core fan who just enjoys the sport.
When I was with Flying Dog Brewery, we had good success creating tweetups to build stronger awareness and relationships with our consumers. But the cool thing is that loyal consumer who would come to the event would almost always bring someone who was less familiar with the brand, so we got to talk to a partially new audience.
The great thing about tweetups is that you can really build the event around any theme because the objective is to come and meet like-minded people. Whether it's the love of hockey, beer or charity event if you get the word out to the right people and throw out an interesting offer for their attendance, people will come and talk about your brand.
The NHL spent only a few weeks and a few thousand dollars planning and supporting the tweet-ups, but the results were fantastic:
Big in-person attendance. More than 1200 people attended tweet-ups in 23 cities (including events in New Zealand and Northern Ireland) for the opening night of the playoffs. Many fans organized further tweet-ups as their teams progressed through the playoffs as well
Bigger online chatter. Those attendees talked a lot about the events on Twitter: On the opening night of the playoffs, the term "NHL" was mentioned on Twitter more than twice as often as on a normal day. And #NHLtweetup became a trending topic for the day.
Enormous total reach. According to the league's research, as many as 240,000 people could have heard about the event on Twitter. And the tweet-ups also generated press coverage that reached millions, including a story in USA Today. Read more at blogs.forrester.com





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